Bug in claiming quest
Hi. There was a serious bug in pressing claim after killing 5 mobs. I click claim, it consumed my tlrpg anf purchased energy. This is serious. Did you do this in purpose?
Hi. There was a serious bug in pressing claim after killing 5 mobs. I click claim, it consumed my tlrpg anf purchased energy. This is serious. Did you do this in purpose?
I checked your logs and there is a kinda big delay between the two action you have mentioned
17:53:31🟤bronze +1,179 (EARN_DAILY_KILLS)
17:52:53âš¡Energy +50.0 (energy_package)
17:52:53💎tlrpg -25.72 (ENERGY_PACKAGE)
I tried doing it again on my own account but I didn't noticed anything that redirect me to the energy page from the quest page, if not the "+" on the energy bar. If it happens again we can investigate further, but from logs it seems like energy purchase happened before the daily kill claim, so as it stands seems more like two separate event
Can you check if i purchase energy most of the times? I have experienced 2 unintentional purchase of energy. This happened 2 me 2x before. And another one this time. There no confirmation pop up if im sure to purchase energy. If you check the logs further you will see that i have eneough energy. And after that bug, or glictch or however you call it, you will see that i have 100+ energy. Do you think i will buy an energy if i am aware that i have enough? I have been requesting for a some sort of a switch were you can turn off or disable purchasing items using tlrpg. It's being ignored. This is the third time that i am reporting this. If you will keep on ignoring my complaint, expect a hundred thousand complain with the same issue once this game has been offered or played by hundreds and thousands of players. And expect spiralling negative reviews from disappointed players. Since this is already the third time. I WISH i can get refunded this time. I have been saving it to fund my plane to buy a land with my accummulated tlrpg.
I'll escalate this ticket to admin to see if you can receive a refund. Anyways, it's a 2 click to buy energy, so I don't think there is some kind of bug on quest claim.
I'll ask if it's possible to add a pop-up before confirming the energy buying
Please, do. Thanks for listening.