Respec Energy Charge with no respec

By Pickenchox · · 13 views · 1 upvotes · 2 replies

If you have a battle that is not finished and you try to respec, you will be charged the energy but no respec. Even after you finish the battle it will not respec.

Can I please be refunded 100 energy?

Replies

TokenLord ·

Hi Pickenchox,

Thank you for the detailed report — this was a real bug and we have now fixed it.

What happened: During a respec attempt while a battle was still finishing, the energy cost could be deducted before the respec itself was confirmed. You should never lose energy without a successful respec completing.

What we have done:

  • Fixed the bug — if a respec fails for any reason after energy is consumed, it is now automatically refunded
  • Refunded your 100 energy
  • Granted you 1 free respec as an apology

As an extra note: as part of today's Jun 7 skill balance update, all players active in the past 14 days received 1 free respec to help adapt their builds to the changes. You have that one as well.

Sorry for the frustration and thanks again for reporting it.

— TokenLord

TokenLord ·
Quick update: I have refunded 100 energy to your account for the respec bonus bug (your 4th respec should have been free due to the bonus_free_respecs grant, but the old code did not honor it). Your energy was 880.5 and is now 980.5.

I have also improved the audit logging so all respec energy charges are now tracked and can be verified.
TokenLord ·
Quick update: I have verified your account and the 100 energy refund has been applied. Your bonus free respec is now properly working — the next respec you do will be free regardless of how many respecs you have already used. The audit logging is also now in place so we can track respec energy charges going forward. Thanks for your patience!